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Charge point maintenance, on demand.

Every charge point has its technician.

A charge point down? A certified technician heads out. You follow everything, right up to the report.

Request a technicianAre you a technician? Join the network

Two doors, one platform.

Black electric car charging in front of two charge points, at the foot of a building.
Film transcript (French)

Votre borne est en panne, et les techniciens que vous appelez sont déjà pris.

[À l’écran, sur fond musical] Demande vérifiée et chiffrée, puis proposée aux techniciens éligibles.

Un professionnel disponible accepte la mission.

Vous savez qui intervient, et à quelle heure il part.

Sur place, il lance un essai de charge et consigne ce qu’il constate.

Vous recevez le rapport d’intervention : les photos, les mesures, le résultat de l’essai et les suites éventuelles.

Vous le validez depuis votre plateforme, ou par téléphone.

Demandez une intervention.

ChargeTeam. Chaque borne a son technicien.

You have charge points

One click, one certified technician. You follow everything.

Request a technician
Technician kneeling in front of an open fast charge point, wearing a helmet, gloves and a ChargeTeam high-visibility vest.
Film transcript (French)

Vous savez remettre une borne en service.

Mais trouver la prochaine mission vous prend aussi du temps.

ChargeTeam rassemble les demandes de votre secteur et vous les propose en temps réel.

Vous connaissez le besoin avant de vous engager, puis choisissez les missions qui correspondent à vos compétences et à votre planning.

Votre prochain créneau disponible peut devenir votre prochaine intervention.

Vous apportez le savoir-faire.

ChargeTeam vous apporte les missions.

ChargeTeam, chaque borne a son technicien.

You’re a technician

Jobs near you, paid within 7 days.

Join the network

Price known before the job.

Simple, from start to finish.

Repairs, maintenance, installation and commissioning, general electrical work: switchboards, main LV panels, connections, protection devices, car park lighting.

Technician app screen: new job, choice of day and time slot, Accept button
Same terminals after correction: black cable on CMO+, blue cable on CMO-
Fast charger terminals: CHAdeMO DC cables swapped on CMO+ and CMO-
Charger screen after the job: points 7 and 8 available
Charger screen: CHAdeMO point 7 under maintenance, charging unavailable
CHAdeMO cables reversed: wiring fixed, charge point available.

Every month, out in the field.

Supermarkets, car parks, business parks, fast or wall-mounted charge points: this is what the network does in an ordinary month.

  • 120+ jobs a month
  • 3 days until the technician’s visit, median (87 % within 7 days); scheduled in 2 days (68 % within 48 h)
  • 80 departments covered in 12 months, in France and Belgium
  • 9 charge point brands repaired, AC and DC

Jobs: monthly average of recent months. Lead times measured on corrective jobs over the last 6 months. Departments: last 12 months.

Three faults, three charge points back in service.

  1. Supermarket · Kempower fast charge point

    1. Charger out of order
    2. Technician on site
    3. Back in service

    Connector 2 is faulted and the outlet no longer charges. The technician refits a disconnected conductor and clears the fault. Both outlets are charging again the day after the request.

  2. Garden centre · Starcharge charge point

    1. Charger out of order
    2. Technician on site
    3. Back in service

    After an update, the charge point stops responding to the back office. The technician reconfigures the cellular router and the network priority. It is back online the day after the request.

  3. Retail park · Kempower fast charging station

    1. Charger out of order
    2. Technician on site
    3. Back in service

    Station offline, emergency stop pressed. The technician resets it and checks a charge at 47 kW, with a photo in the report. Back in service the day after the request.

Where the charge points are.

Technicians and charge points all over France and Belgium.

  • 167Registered technicians
  • 1,457Tracked charging sites
  • 2countries covered
Validated techniciansTracked charging sites